Privacy Policy

At Buildwave Tech, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (https://buildwavetech.in) and use our services. This document is published in accordance with the provisions of the Information Technology (IT) Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Information: We may collect personal details such as your name, email address, phone number, physical address, and payment details when you make a purchase, create an account, or contact us.
• Sensitive Personal Data or Information (SPDI): In accordance with the SPDI Rules, 2011, this includes financial information (like bank account or credit/debit card details processed securely via payment gateways), passwords (stored in an encrypted format), and biometric data (if applicable).
• Automatically Collected Information: When you access our website, we automatically collect information about your device, including your IP address, browser type, operating system, device information, cookies, browsing behavior, and referral URLs.

2. How We Collect Information

We collect information through the following methods:

• Directly from You: When you fill out forms, register for an account, make a purchase, or communicate with us.
• Automatically: Through the use of cookies, web beacons, analytics tools, and server logs as you navigate our website.
• From Third Parties: We may receive information about you from payment processors, analytics providers, and advertising networks.

3. Purpose of Data Collection

The information we collect is used for the following purposes:

• To process orders, payments, and deliver the services you requested.
• To provide, maintain, and improve our website and services.
• To communicate with you regarding order updates, customer support, and promotional offers (if you have opted in).
• To comply with legal obligations and resolve any disputes.
• To detect, prevent, and address technical issues, fraud, or security breaches.
• To analyze website usage and improve performance and user experience.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. The cookies we use include:

• Essential Cookies: Necessary for the website to function properly.
• Analytical Cookies: Help us understand how visitors interact with the website.
• Functional Cookies: Allow the website to remember choices you make.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can manage or disable cookies through your browser settings, though doing so may affect the functionality of our website.

5. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

• Payment Gateway Providers: To process transactions securely.
• Service Providers: We employ third-party companies for hosting, analytics, email delivery, and customer service.
• Legal Requirements: To comply with court orders, laws, or requests from law enforcement agencies.
• Business Transfers: In the event of a merger, acquisition, or sale of assets.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

6. Data Security Measures

We implement reasonable security practices and procedures to protect your data, including:

• Use of SSL/TLS encryption for data transmission.
• Secure payment processing through PCI-DSS compliant payment gateways.
• Strict access controls and authentication mechanisms for our systems.
• Regular security audits and vulnerability assessments.
• Ensuring data is stored on secure servers located within India.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, we must retain financial records for a minimum of 8 years as per Indian tax laws), resolve disputes, and enforce our legal agreements and policies. You may request the deletion of your data unless we have a legal obligation to retain it.

8. Your Rights (Under Indian Law)

You have the following rights regarding your personal information:

• Right to Access: You can request access to your personal data held by us.
• Right to Correction: You can request the correction of inaccurate or incomplete data.
• Right to Withdraw Consent: You have the right to withdraw your consent for the processing of your data at any time.
• Right to Deletion: You can request the deletion of your data, subject to certain legal exceptions.
• Right to Opt-Out: You can opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at contact@buildwavetech.in.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from minors. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. Your continued use of our services after any modifications indicates your acceptance of the new Privacy Policy.

12. Grievance Officer

In accordance with the Information Technology Act, 2000, and rules made there under, the name and contact details of the Grievance Officer are provided below:

13. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us: